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MyCaseManagement | Secure Infrastructure for Social Support

Protecting the people
who protect others.

Secure infrastructure for social workers. A dignified, safe space for vulnerable clients and the professionals who serve them.

GDPR Compliant
End-to-End Encrypted
UK Sovereign Data
Social worker listening to client
System Status
Secure Airlock Active

The Current Reality

When protection becomes the vulnerability.

Current ad-hoc practices put both vulnerable clients and dedicated workers at significant risk.

Data in Personal Spaces

Sensitive client info lives on personal phones and WhatsApp. This creates unavoidable privacy breaches and compliance violations.

Boundary Erosion

When work is in your pocket, you never disconnect. This leads to emotional exhaustion and high turnover in critical roles.

Audit Failures

Decisions made via SMS or voice calls often lack a formal audit trail, leaving the organisation liable during safeguarding reviews.

The Mechanism

A Secure Airlock

We provide a clear separation between public need and professional support. Data flows, but identities and boundaries are protected.

1

Client Portal

Clients upload docs via a mobile-friendly link. No app download required.

The Airlock
2

Secure Buffer

Encryption, Virus Scanning, and AI Triage occur here.

Processing ID #9921 • PII Redacted
3

Protected Workspace

Caseworkers access prioritized cases. Personal details remain private.

Our Philosophy

Assistance without Replacement.

We use technology to support human judgement, not to replace it. Think of our AI as a triage nurse, preparing the information for the doctor (the caseworker).

Every AI suggestion is clearly labeled. Caseworkers can see why something was flagged and always have the final say.

What AI Does

  • Flags urgent language (e.g., eviction risk)
  • Routes to correct departments
  • Prepares document summaries

What AI Never Does

  • Rejects a client case
  • Decides eligibility
  • Makes final outcomes

Trusted by safeguarding professionals

Data Sovereignty

Your data stays within your geographic jurisdiction. We never monetize or share client information. Full GDPR compliance.

Multi-Tenant Security

Complete separation between organisations. Caseworkers only see cases from their own organisation. Zero cross-contamination.

Immutable Audit

Complete audit trails for all interactions. Built-in reporting for safeguarding reviews and exportable records for investigations.

Infrastructure for dignity.

Technology should protect the vulnerable and support those who serve them. Let's discuss how we can strengthen your organisation's safeguarding infrastructure.

  • Initial Consultation: Free Assessment
  • Fast Deployment for Councils

Request Consultation

We respond to organisational inquiries within 24 hours.